2-12 years
Children 1
Children 2
Children 3
Children 4
0-23 months
2-12 years
Children 1
Children 2
Children 3
Children 4
0-23 months
2-12 years
Children 1
Children 2
Children 3
Children 4
0-23 months
2-12 years
Children 1
Children 2
Children 3
Children 4
0-23 months
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Free transfer service keyboard_arrow_down
*Service available for bookings made through our website with minimum stay of 4 nights (Airport) and 6 nights (Train station) for Benidorm and minimum stay of 6 nights for Calpe. Includes one suitcase per person (extra baggage has additional cost).
* 25th of December this service is not available. .
* This service must be booked at least 48 hours before arrival at the hotel.
* Times:
* Alicante Airport: 24hrs services
* Estación de Tren de Alicante: de 9:00h a 20:10h
Some services may not be free depending on times and type. Please check this information here.

Questions & answers detailed by RH Hotels

How can I make a reservation with RH Princesa?

How can I make a booking at the Hotel RH Princesa?

To book a stay at the Hotel RH Princesa, you can do so through our website hotelesrh.com, by calling our commercial center at the telephone number 965853939 or by contacting each of our hotels directly (the telephone numbers are available in our Web).

Published the 01/04/2022 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

What time can I have my room? Do I have to notify the hotel if I arrive later than 4:00 p.m?

What time can I have my room? Do I need to advise the hotel if I arrive after 16:00h?

In order to access your room at the Hotel, the check-in time established by law is until 4:00 p.m. If an arrival is expected after 6:00 p.m., it is necessary to contact the hotel directly (the telephone number can be found in the reservation).

 
Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Is smoking allowed in the hotel?

What time can I have my room? Do I need to advise the hotel if I arrive after 16:00h?

Smoking is strictly prohibited throughout the hotel premises, including guest rooms, main areas, restaurants, and outdoor spaces. Smoking is also prohibited on room balconies or terraces, as smoke may go in neighbouring rooms and disrupt other guests' experiences.

In order to ensure the comfort and safety of all our guests, we have implemented a no-smoking policy throughout the hotel. This includes cigarettes, cigars, pipes, electronic cigarettes, and any other tobacco-related devices. There are no designated smoking areas within the hotel.

For guests who wish to smoke, we kindly ask that they exit the hotel premises and smoke outside, while adhering to local laws and keeping the environment clean and safe for everyone.

 
Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Can I use the SPA at the RH Princesa hotel?

Can I use the SPA at the RH Princesa hotel?

The SPA of our hotel has a cost of €7 for guests and €14 for non-resident guests, per person and circuit , its duration is 2 hours and you can book it through our website or directly at the hotel. Children under 14 years of age will only be able to access the SPA between 4:00 p.m. and 7:00 p.m. and must be accompanied by an adult. It is obligatory to use flip-flops, swimming cap and towel.

If you do not have these items, you can buy them at the price of: swimming cap: €3 and rubber flip-flops: 4€

For treatments and massages, you  contact the hotel SPA directly for your reservation. You can check out the treatments here.

Published the 01/04/2022 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

What are the dining hours in our hotel?

What are the opening times of the dining room in our hotel?

Our dining room hours are:

 

WINTER (from 15th of September):

Breakfast: 08:00h to 10:30h

Lunch: 13.00h to 15.00h

Dinner: 19:00h to 21:30h

 

SUMMER (from 24th of June):

Breakfast: 08:00h to 10:30h

Lunch: 13.00h to 15.30h

Dinner: 19:30h to 22:00h

 

* These times are subject to change. We recommend to confirm them at Reception.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Are drinks included in my reservation?

Are drinks included in my booking?

Drinks in the restaurant are not included when on Half Board or Full Board options. Only house wine and water will be included in reservations with the over 60's rate (in the hotels where said rate is valid).

However, with the All Inclusive option, the drinks indicated in the general conditions of the same will be included (in hotels where this option is available).

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Shower or bath? Can I choose?

Bath or shower? Can I choose?

The Hotel RH Princesa has a large number of rooms with a shower and others with a bathtub. You can request it when making the reservation or discuss it directly at reception, but in no case can it be 100% guaranteed.

Of course, on behalf of RH Princesa we will do everything possible to satisfy your request.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

About our All Inclusive service

About our All Inclusive service

All Inclusive in our hotel

The Hotel RH Princesa has 2 types of All Inclusive: the Gold card and the Silver card (identified with dots on our menu to be distinguished). If you want branded drinks you have a 70% discount for being an All-Inclusive guest. (Selected brands of the following liquors are excluded from the discount: Whiskey, Brandy, Rum, Gin and Vodka).

The card is non-transferable and must be accompanied by the corresponding bracelet when ordering your drink. The use of the card is exclusive for the guest for whom it has been contracted. Drinks may not be ordered for other guests unrelated to the contracting of said card and in case of doing so, this will entail the cancellation of the same, not reimbursing the amount paid for the provision of this service.

This service is available to our guests from 10:00 a.m. to 12:00 p.m. at night.

Published the 01/04/2022 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

What do I have to do if I want to hire the hotel's parking service?

How can I book parking in some of our hotels?

You can book the parking service in our hotels during the reservation process of the hotelesrh.com website. To do this you must indicate the number plate of your car.

The parking cancellation policy is free up to 24 hours before your arrival, after this period €20 will be charged as a cancellation fee.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Free transfers for our clients!!!

Free transfer

Free transfers are available for guests that have booked direct through RH Hotels. If this is the case you need to log in to RH website on client log in and enter your e-mail & password.

You will see my bookings, select “current” booking and at the bottom of the page there is a transfer icon. Click on info and it will take you to the site for reserving your transfers.

Free transfers must be made at least 48 hours prior to departure from the UK and are not available once in resort.

*Service available for bookings made through our website with minimum stay of 4 nights (Airport) and 6 nights (Train station) for Benidorm and minimum stay of 6 nights for Calpe. Includes one suitcase per person (extra baggage has additional cost).

* 25th of December this service is not available. .
* This service must be booked at least 48 hours before arrival at the hotel.
* Times:
* Alicante Airport: 24hrs services
* Estación de Tren de Alicante: de 9:00h a 20:10h
Some services may not be free depending on times and type. Please check this information here.
 

***Information about transfer conditions due to COVID19, click here

 

 

Published the Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

New!!! Escaperoom at RH Princesa hotel

New!! Escape Room in Hotel RH Princesa

The RH Princesa Hotel is the first to incorporate a fully themed room to develop an escape room in which players must solve puzzles, find padlocks and secret keys in order to leave the room in less than 60 minutes.

In this way, we offer you the opportunity to live an experience in which you will put your expertise, speed, intuition and dexterity to the test to complete the mission that in the ESCAPE ROOM PRINCESA will make you travel to outer space to find a lost spaceship.

The duration of the escape room will be 60 minutes and the price is €25 for groups of up to 5 people.

You can book it directly at the hotel and it is subject to availability.

Published the 01/04/2022 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Chikipark area for children!!!

Children’s park area!!!

Children's Park for kids!!!

The Hotel RH Princesa offers the little ones the chance to enjoy and have fun in our outdoor children's park.

They will be able to play in the ball pit, compete in our pedal go-kart circuit, jump on the bouncy castle and trampoline, test their skills at minigolf or play football or basketball. All this for free. The periods when this service is available are:

* Summer from 6:00 p.m. to 12:00 a.m.

* Easter Week from 5:30 p.m. to 7:30 p.m.

Service not available out of these periods.

Published the 01/04/2022 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Free medical assistance insurance with your reservation

Free medical insurance with your booking
The medical insurance includes, among other coverage, repatriation or transportation in the event of illness, travel expenses, reimbursement of holidays not taken, among others. For more information ,please click here.
Published the 14/01/2014 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Register in RH and you can benefit from all our advantages!!!

Register in RH and you can benefit from all our advantages!!!

Register on the RH website and benefit from all our advantages!!!

Access the customer area of our website and register as a new user. You will be able to benefit from all our advantages from now on!!!

  • Get an additional 4% discount.
  • Gift Vaucher (when available).
  • Free insurance.
  • Free transfer (available for Benidorm and Calpe)
  • Free Cancelation until 72 hrs before your arrival.


** Remember that half board and full board do not include drinks.

Published the 11/03/2022 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Check in online and group reservations

Check in online & Group bookings

You can now manage your check in into the hotel from home. Access your personal area on our website and check in online. Jump the queues !!!

For individual bookings we don't accept groups of more than 4 rooms, stag or hen parties, celebrations or aniversaries. Individual bookings that make a group will not be accepted.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Best Price Guaranteed!!!

INFORMATIONAL MESSAGE

NO DATA HAS BEEN FOUND THAT COINCIDES WITH THE INDICATED SEARCH

At RH HOTELS, S.L. we have the widest range of products. Don't hesitate to contact us if you can't find what you're looking for by clicking here.

Best Price Guaranteed!!!

Best Price Guaranteed!!!

With the RH Hotels Guaranteed Minimum Rate Programme you can be sure that you will find the best rates published on our website. We are certain that you will not find a lower price and if you do we guarantee to match that rate. 

Published the 14/01/2014 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

What time is check-in and check-out at RH hotels?

What time is check-in and check-out at RH hotels?

You will be able to enjoy your room from 16:00pm on the first day of your booking. Nevertheless, at RH Hotels we do our best for the room to be ready before 14.00h. With regards to check-out, this should be done before 12pm on the day of departure.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Do I have to add children or babies in the reservation?

Do I have to add children or babies in the reservation?

Do I need to add children or babies to the booking?

Yes, it is necessary to add all the guests. By guest we understand all physical person that will be staying at the chosen hotel, be it adult, child or infant.

The hotel needs to have a prevision of the guests and ages of the occupants, as some room types won't fit an extra bed or cot.

When making a booking we consider children up to the age of 12 years included, after this, they are considered adults.


Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

What do I do if I do not receive the hotel reservation confirmation e-mail?

What do I do if I don't recieve the confirmation e-mail from the hotel?

It could be that the e-mail sent by RH Hotels was has gone in your spam or spam folder.

In any case, if your reservation has been confirmed on screen and we have given you a reference number, you can access the details of your reservation and the voucher through My Reservations on our website hotelesrh.com after accessing with the log in.

You can also contact us by phone +34 965853939 to confirm your reservation details.


Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

Can I stay in a hotel with my pet?

Can I stay in your hotel with my pet?

We are sorry, however, it is not possible to stay with a pet in our hotels, except in the Studios RH Vinaròs Playa. We will provide a pet kit consisting of a cage with a mat, food bowl, water bowl, welcome treats and a map of how to get to Playa Can in Vinaròs, Aiguaoliva.

The price for hosting your pet is €15 kit/day. (Please check with the hotel in the case of having a pet that exceeds 15 kilos).

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

How many maximum rooms can I reserve?

INFORMATIONAL MESSAGE

NO DATA HAS BEEN FOUND THAT COINCIDES WITH THE INDICATED SEARCH

At RH HOTELS, S.L. we have the widest range of products. Don't hesitate to contact us if you can't find what you're looking for by clicking here.

If I am under 18 years old, can I make a reservation?

If I'm under18 years old, can I make a reservation?

No, we are sorry, the minimum age required to make a reservation is 18 years old.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com

How can I use my promotional code?

How can I use my promotional code?

If you want to use a promo code, select "Do you have a promo code?" at the top of the search box on the main page and enter your code in the field provided for it.

Published the 01/05/2020 Has the answer been useful? If the answer is no, please send an e-mail to faqs@hotelesrh.com
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